Last Updated: July 13, 2026

At Besign Unique, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit besignunique.com or contact us for product inquiries and quotes.

1. Who We Are

Besign Unique is operated from:

Agro Food Park, Salawas Road, Jodhpur, 342013, Rajasthan, India
Phone: +91 78775 19187
Email: hello@besignunique.com

For any privacy-related questions or requests, you can reach us using the contact details above.

2. About This Website

Besign Unique is an inquiry and quote-based website. We do not process online payments or run checkout/order transactions through this site. Instead, visitors can browse our products and submit inquiries, quote requests, or wholesale/OEM/ODM enquiries, which our team follows up on directly via phone, email, or chat.

3. Information We Collect

Information you provide directly:

  • Name, email address, phone number, and any company/business details you share when submitting an inquiry, quote request, or contact form
  • Messages, questions, or requirements you share with us via our website chat (Tawk.to), email, or WhatsApp
  • Any product preferences, quantities, or customization details you share as part of an inquiry

Information collected automatically:

  • IP address, approximate location, browser type, and device information
  • Pages visited, time spent on the site, and browsing behavior, collected via Google Analytics
  • Chat session data and visitor activity collected via Tawk.to (see Section 5 below)

4. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries, quote requests, and product questions
  • Reach out to you proactively via chat if we notice you’re browsing the website, to offer help with product selection, pricing, or customization
  • Understand how visitors use our website (via Google Analytics), so we can improve our content, product listings, and overall experience
  • Send you information about our products, new collections, or offers, if you’ve shared your contact details with us
  • Maintain records of business inquiries, including wholesale/OEM/ODM discussions
  • Prevent misuse of our website and maintain its security

We do not sell your personal information to third parties.

5. Live Chat (Tawk.to)

We use Tawk.to, a third-party live chat service, to communicate with website visitors in real time. When you use our chat widget, or when our team initiates a proactive chat invitation while you’re browsing, Tawk.to may collect information such as your IP address, general location, browser/device details, pages viewed, and the content of your chat conversation with us.

This chat data is processed by Tawk.to on our behalf and is used to help our team respond to your queries more effectively. You can choose not to engage with the chat widget or close a proactive chat invite at any time. For more details on how Tawk.to handles data, you can refer to Tawk.to’s own privacy policy on their website.

6. Analytics (Google Analytics)

We use Google Analytics to understand how visitors interact with our website — such as which pages are viewed, how long visitors stay, and which devices/locations they’re browsing from. This helps us improve our website content and user experience. Google Analytics collects this information anonymously/in aggregate and does not identify you personally unless you’ve separately provided us with personal details (e.g., through an inquiry form).

You can opt out of Google Analytics tracking using tools like the Google Analytics Opt-out Browser Add-on, or by adjusting your browser’s cookie settings.

7. Cookies

Our website uses cookies (through tools like Google Analytics and Tawk.to) to:

  • Recognize returning visitors
  • Understand browsing behavior and improve our website
  • Enable and remember your chat session

You can disable cookies through your browser settings; this may affect chat functionality or certain website features.

8. Sharing of Information

We may share your information with:

  • Tawk.to, to enable live chat functionality
  • Google Analytics, to understand website traffic and visitor behavior
  • Service providers who help us operate our website (e.g., hosting providers, email tools)
  • Legal authorities, if required by law, court order, or to protect our legal rights

We do not share your information with third parties for their own independent marketing purposes without your consent.

9. Data Security

We take reasonable technical and organizational measures to protect the personal information you share with us from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Data Retention

We retain inquiry, quote, and chat information for as long as necessary to respond to your request, maintain business records, and comply with any applicable legal requirements.

11. Your Rights

Depending on applicable law, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal/business record-keeping requirements
  • Opt out of marketing communications or proactive chat outreach at any time
  • Raise a grievance regarding how your data is handled

To exercise any of these rights, please contact us at hello@besignunique.com.

12. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

13. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies separately.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, tools, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at:

Besign Unique
Agro Food Park, Salawas Road, Jodhpur, 342013, Rajasthan, India
Phone: +91 78775 19187
Email: hello@besignunique.com