Payment & Pricing

Payment Policy

Welcome to Besign Unique, your online furniture store, where every piece of furniture is painstakingly handcrafted for you. Please be assured that all your purchase / sale transactions with us are being carried out in a secure manner. You, our customer, have put your faith in us and we will honour that trust.

All your payment methods – credit card, debit card, cheque, bank transfer, etc. – are secured by Razorpay Software Private Limited. While these transactions will show up in your card statements as ‘Razorpay’ or ‘Razorpay Software Private Limited’, all third-party transactions will reflect an abbreviated form of the merchant’s name.

 

Order Placement

Your order will be considered complete after you choose the products you wish to purchase, continue with the checkout process, provide your address and contact information and make the payment. Once the amount is deducted from your bank or credit card, your order placement is complete and we will start processing the same. You may contact our customer service representative for further assistance.

Please note that placing an order on our website indicates that you are agreeing to our terms and conditions and payment policy. Once your order is complete, we will ship your product/s at the earliest, depending on availability and logistics.

 

Payment Options

The following modes of payment are available for you. Unfortunately, we cannot offer cash on delivery option.

  • Domestic and international credit cards from Visa and MasterCard banks and institutions
  • Visa debit cards
  • Net banking / direct deduction from select bank accounts in India

You can see the complete list of payment options before paying for your order.

Please keep the following in mind while completing an online payment using your credit / debit card:

  • You need to keep your 16-digit card number, card expiry date and 3-digit CVV number handy.
  • Your card should have either of the following enabled to complete your transaction successfully.
    • Verified by Visa (VBV)
    • MasterCard Secure Code (MSC)

 

Product Catalogue

We have made all efforts to ensure that the prices mentioned in our website for all products are accurate and up-to-date. However, if due to cataloguing errors on our part, you have paid the wrong price for a product, we may have to cancel the order. Please be assured that you will receive a full refund of payment.

Please note that all our products are priced in Indian Rupees (INR). International card holders will have to bear the additional exchange rate and bank charges, and any dispute regarding the same will need to be resolved by your bank.

Our products are listed at current prices and you order invoice will be generated as per the prevalent price at the time of payment. We pay GST on our products in India.

 

Security

Security of online transactions is a major concern. We at Besign Unique have adopted the best security practices as per industry standards. All financial transactions on our website are protected by Secure Sockets Layer (SSL) and Secure Data Encryption (SDE), using a 1024-bit process. We do not store any credit / debit card information – the same is used by the authorised payment gateway and financial institutions.

 

 

Some FAQs

  1. Is besignunique.com a secure portal?

At besignunique.com, safety of your money is of utmost priority. We take extra care to ensure that the personal details provided by you remains confidential. For more information, please go through our ‘Privacy Policy’.

 

  1. How safe are card payments on the Besign Unique website?

Your card payments on our website are secure, since we do not store any financial information. Since the Besign Unique website is protected by Norton and backed by Verisign all transactions – including those from your phone – are completely secure. High levels of security ensures that your card information is accessible only by the authorised payment gateways.

 

  1. What are the payment methods available to me? Are taxes included in the product prices?

You may pay for your order via cheque, internet banking, or by using credit / debit cards. All product prices are inclusive of tax.

 

  1. Why am I not able to pay with my credit card?

In case your credit card payment is unsuccessful, please check with you bank / financial institution for any issues. If you are still unable to resolve the matter, please feel free to contact us.

 

  1. My computer crashed during the payment process. What do I do?

On successful completion of every transaction, a confirmation email is sent from our side to your registered email ID. In case of an incomplete transaction, please check whether you have received the confirmation email. If not, you can try to place the order again. Please contact us for further assistance.

 

  1. What do I need to successfully compete an online transaction?
    1. For Credit Cards:
      1. Card number
      2. Card holder name
  • CVV and expiry date of your card
  1. Online authorisation code (OAC) or One Time Password (OTP)
  1. For Debit Cards:
    1. Card number
    2. Card holder name
  • CVV and expiry date of your card
  1. Online authorisation code (OAC) or IPIN
  2. You will be redirected to the bank website for authorisation.
  1. For Net Banking:
    1. Account number
    2. Password / IPIN

In case of any further queries, we will be happy to help you.